Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Free uk delivery. International delivery charges are shown during checkout.

Which payment methods are accepted in the Online Shop?

Payment is made through PayPal checkout. All major cards are accepted.

How long will delivery take?

Uk Royal Mail Delivery in typically 2-3 working days. Royal Mail International Delivery in typically 6-7 working days. We have no control over the service that Royal Mail provide – if there is any issues we will do our best to help if the item has still not arrived after the 3 working days or 7 working days internationally.

How secure is shopping in the Online Shop? Is my data protected?

Ginger Prince have a really simple privacy policy. We will not sell, share or pass your details on to anyone unless the police tell us we have to by law. If you have sensitive information that needs extra protection, we are more than happy to sign a non-disclosure agreement. We take the confidentiality of our clients businesses very seriously and we would never knowingly put you or your brand in a compromising position.

What exactly happens after ordering?

Once purchase has been made, we post the next working day.

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